![]() ![]() This option blocks charging on non-Tesla EVs. ![]() ![]() To charge with the older generation Tesla Roadster, you will need to pick the 'All Vehicles' option. This is the default option and will allow charging on all electric vehicles with a matching charge port. Tesla's FAQ and website aren't clear, and the support email replied that they aren't 100 sure. You can choose from three options: 'All Vehicles'. The Teslarati team would appreciate hearing from you. Does anyone have experience returning a brand new, unopened Wall Connector recently Wondering if there is restocking fee and return shipping charge. For instance, lumbar support for the Model 3 and Model Y were removed after logs showed that passengers never really used the feature. The company has a history of using data to make decisions concerning its vehicles. The lightweight design allows for versatile, indoor or outdoor mounting that adapts to a range of electrical systems. Tesla used statistics to make its decision about the Mobile Charging Connector. He advised customers expecting Tesla deliveries to install a Wall Connector “well before car arrives.” Free returns are available for the shipping address you chose. Musk added that the Tesla Mobile Connector was unnecessary if owners had a Wall Connector or used Superchargers. On the (minor) plus side, we will be including more plug adapters with the mobile connector kit,” explained Elon Musk. “Usage statistics were super low, so seemed wasteful. The decision received pushback and criticism from some Tesla owners and enthusiasts. Please be aware that it could take some time for your bank or credit card to process the refund.Tesla turns mobile charger into optional accessory for new vehicle purchasesĮarlier this month, Tesla announced that orders after April 17 would not include a Mobile Charging Connector. You will be automatically refunded on your original payment method if it is approved. We will notify you once we have received and inspected your return and let you know if a refund was approved or not. We can solve the issue and make it right. Please inspect your order upon reception and contact us immediately if the item is broken, damaged or if you receive the wrong item. ![]() Please take care of the charging station to avoid any misuse-caused damage. I have emailed support twice with no response. I would like to return the 18 ft one and buy the 8.5 ft one, but it is unclear if I will be charged a 15 restocking fee. I wanted the 8.5 ft one, but it was out of stock (back in stock now). You will not be eligible for any exchange. brettjson said: I just received my 18ft gen 3 wall connector. If the item is damaged due to misuse or it was not installed by our team of electricians. If it is found to be a quality problem, we may send a new EV charger. We assure that the product is of good quality and responsible for the item. We have a team of professional licenced electricians to install your EV charger. Once confirmed, we may ship you a replacement (usually within 5 working days). We will send you a warranty inspection guideline according to your product’s warranty plan to determine if it qualifies for a warranty. However, if you receive a defective product, please report the problem to us within 5 days of discovery. Therefore, the chances of your charging station having any damage or defect are slim. We conduct a complete quality check on your charging station before shipping it to you. Unfortunately, we are unable to refund your original shipping charges, and we do not offer exchanges on any of our products.ĮVguru can only accept returns for products purchased on our website ( ). Please send us an email at with your order number if you have any feedback. We want you to love your experience with EVguru and EV lifestyle as much as possible. ![]()
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